Yes. If you join our optional Independent Partner Program, you can earn commissions by referring others to our program, which can help you reduce your cost or even earn you a supplemental income. We also offer a unique program that waives your monthly Membership dues if you personally refer 5 paying Members who have an active Membership.
Yes and we are all at risk. To mitigate risk, we have a relationship with Trust My Travel (TMT) - a Global Payment Processor and Protection Provider. TMT provides consumer protection for every Membership payment. Your payments to INCRUISES are covered (your out-of-pocket amount, not the Reward Points value) if, in the unlikely event INCRUISES were to stop doing business. Please click here for more information on your financial protection:TMT Financial ProtectionTo further mitigate risk, we have Seller of Travel Registrations in every USA state required and are bonded when required to do so. Please see our Due Diligence Document to learn more about the company. Bottom line: we are built to last and are here for the long haul, and like anything in life, there are no guarantees.
No. While Members do have the opportunity to save on great cruise vacations, inCruises does not, nor do we promote having cooperative purchases because of our size or “group or volume buying power” or “clout” because of our Membership base. While we do not promote having clout, we do promote that our booking partners certainly do have volume buying power, resulting in exceptional low prices and exclusive offers such as upgrades, discounts and more.
You don’t have to and cannot ‘catch up’ on invoices. If you miss a Membership payment, just do your best to pay your next Membership invoice on time. You will be able to maintain an Active Member status as long as you do not miss more than 3 monthly membership payments in a row.
It's very easy to do so. You can do it by reaching out to us. Each purchase made is backed by our 100% Money Back Guarantee for 14 days. After each payment passes its 14 day period, refunds are not allowed.
Name changes to your Club Membership are simply NOT allowed. Membership is personal to you as a Member and you may not transfer, assign, change or otherwise dispose of any of your rights or obligations and/or benefits, including Reward Points. Upon death of a Member, if all Membership fees are up to date, the Membership can be transferred to their spouse or legal heirs.
No, they are not. This is strictly prohibited in our <a href="https://files.incruises.com/files/en/106EN_3.2_MEMBER_AGREEMENT.pdf">Membership Agreement</a>. Reward Points are never transferable, and a change of ownership of the account is not allowed.
Yes. If a couple are both Cruise Club Members, they can combine their Reward Points for reservations.
No. Because we are not a full-service travel agency, we are not set up to handle anything like manual bookings, name changes and so on. If we were a full-service travel agency, we could not deliver (2 for 1) Reward Points to our Members.
No. The person who's listed on the Membership must be the one making the reservation AND must be one of the passengers listed on the cruise, hotel or resort reservation.
There are two types of cruise bookings possible. Cruises for active Members where the Member can pay up to 50% of the cruise cost using Reward Points. Cruises for inactive or pending Members where the Member can pay up to a specified amount of the cruise cost using Reward Points. For Active Member cruises, Members must be of course active (no unpaid monthly invoices) to book a cruise. Once a booking is confirmed, the Member must remain as an active paying Member through the embarkation process of the cruise for which Reward Points were used to book. If a Member fails to make Monthly Membership payments after booking the cruise and before embarkation, and consequently their account goes into a pending or an inactive status, inCruises has the right to cancel the cruise, and reimburse/refund all Reward Points and payments made for the booking. Any fees associated with the cancellation, will be the responsibility of the Member and deducted from the Member's account.
No. We do not offer partial bookings or bookings done with a partial initial deposit. At the time of booking you can use all of your available Reward Points up to the allowable amount for that specific cruise but you must pay for the entire booking at that time.
